1. Planning/Scheduling of visits and onboarding strategy:

   • Collaborate with various stakeholders across different organizations to plan and schedule visits and onboarding strategies.

   • Assist in the onboarding process, including forecasting and reporting, to ensure a smooth transition from local patient management systems to cloud solutions.

2. Onboarding clinics:

   • Develop and implement robust technical planning and analysis processes to support strategic decision-making for the onboarding of clinics and practices.

3. Liaising with operations team for efficient partner management and support:

   • Support effective communication between IT colleagues and customers to ensure clear and effective communication.

   • Partner with the operations team to evaluate and execute strategic growth initiatives for healthcare partners in Germany and abroad.

   • Develop and maintain robust relationships with team members, customers, and other key stakeholders.

   • Communicate the company's technical performance, strategy, and vision to partners and stakeholders within the healthcare system.

   • Ensure adherence to regulatory requirements and maintain the highest standards of project governance.

4. Continuous Support to Clinics

   • Assist in identifying potential technical challenges by implementing appropriate risk mitigation strategies.

   • Account managing: will be part of the first line of contact for clinics

General:

• Familiarity with IT concepts

• Some experience or coursework related to IT and healthcare is a plus.

• Knowledge about cloud computing is a plus

Education:

• Bachelor's degree in a related field such as Health Informatics, Information Technology, or equivalent. A Master’s degree would be an added advantage. Recent graduates will also be considered.

• Motivation/Willingness to learn about: 

• healthcare IT solutions, hardware, and software, EMR/EHR systems 

• interest to gain experience in healthcare and life science industry and related compliances (GDPR, e.g.)

• scripting and data-based administration

• project management tools and software, such as Jira

Language Skills:

• Fluency in both German and English, with strong written and spoken communication skills.

Other Skills:

• Strong verbal communication, collaboration, and planning skills.

• Ability and willingness to travel frequently for business purposes.

Our company and its subsidiaries are operating from different sites, including Germany, Switzerland, India, and the USA. This means that you'll be able to directly contribute to high-leverage activities and interact with people from different backgrounds and regions. We are truly a diverse and global workforce.

The role requires a high degree of verbal communication, collaboration, and planning skills to thoroughly understand and address the needs of the relevant stakeholders. Also, the candidate will be the link between the technical colleagues and customers.